Venice Auto Repair

Great service

Very professional shop. Did a thorough diagnostic evaluation of my 4 Runner which they email and text to you. All work was completed in a timely and professional manner. Mike the manager was great to work with and didn’t try to pressure me into any additional work like some shops do. They even provide complimentary concierge service to and from my home. Never experienced this level of customer service from an auto repair shop. Would definitely recommend

I've been repairing my cars for 45 years and recently had a water pump leak that I could not address due to personal issues. I didn't know where to take the car so I contacted a few shops. AIA call me back first thing in the morning and was able to take my car in immediately. Their Website/communications is amazing with updates and photos of the diagnoses. The Customer service Rep was polite, knowledgeable and helpful. (Mike) I did get a chance to speak with the mechanic to go over a few things and he did an excellent job(Carlos). Very happy with the whole experience and highly recommend them.

Fantastic service with attention to detail. I'm super impressed with the way American Import conducts their service, especially sharing pictures of their findings and recommendations. My opinion, but this is the way it should be done and anyone searching for an honest, reliable auto shop, look no further than American Import.

I am so lucky to have found out about this amazing shop! The first time I went to them was in May after my car broke down out of state and no one here or there would touch my car since it’s a BMW. I was a mess of emotions but Mike went above and beyond to help. This week I brought my car back for an issue they diagnosed in May and once again Jesse, Mike and Kevin were super sweet. They never talk to me like I don’t know anything because I’m a woman and they always take that extra step when they don’t have to and they make me feel welcome with every phone call and face to face interaction!!

Great Servoce! :) Thank you!

Awesome place! Friendly and expert service. Highly recommended!

Friendly staff, kept me informed throughout the process. Mechanics were thorough and my car is running great! Very happy with the services overall and I will go back for future work.

A friendly group of individuals! Making an appointment was a breeze, the repair time on my 2019 Dodge Grand Caravan was acceptable and the price was competitive. And no excuses like I encountered at the dealer! What more can you ask for! I'll definitely be using them for any needed auto work from now on!