Auto batteries die at the most un-convenient time - as we all know! I had just returned to my office in Venice from lunch when I discovered my remote to lock the car didn't function. Checked the ignition and it wouldn't work. Called AAA they came out; checked battery - it was dead. He didn't have a battery on his truck -after I had given AAA my car and model number. Would have caused more delay and I had to get home that night in Sarasota. Called my friends at American Import - and they responded quickly with help! They jumped my battery, took the car, and had ordered a new battery for me. They delivered my car back to me at my office - and I was ready to go home at 5:00 P.M. I am thinking about an hour was involved with my dilemma - but American came through for me!! Great help and business!!!